ESTIMATED SHIPPING DELIVERY TIMES
USA: 5-8 business days
Your order will be sent out on average within 3 to 5 business days of ordering.
ORDER NEVER ARRIVED
If your order didn’t end up arriving, be sure to let us know!
First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, we’d be happy to send you another order to the correct address, however, it will have to be at your cost.
If the shipping address was correct, get in touch with us at:
admin@thedigitalexistence.com or you can use the contact form below, and please make sure you include your order number. We’ll see what can be done.
DAMAGED ITEMS
The last thing we want is for you to be stuck with a damaged item. If an order arrives damaged, then please get in touch with us, with a photo of the damage, within 7 days of receiving your order and we will take care of this for you.
WRONG SIZE/WRONG PRODUCT
Hopefully, you’re reading this before placing your first order with us. We advise you to please check out the size guide which is available on each product page, and make sure you are ordering the correct size that will provide the best fit for you, based on the dimensions of a shirt you already own.
If you’re unhappy with the size you’ve received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it’s possible that the garment was mislabeled. Let us know and we’ll get it taken care of.
If you’d like a different size, get in touch with us at: admin@thedigitalexistence.com or use the contact form below and we’ll let you know what your next steps are.
If you received the wrong product(s) in your order, please let us know immediately, please take a picture of what you received and let us know what you originally ordered and email us at admin@thedigitalexistence.com and we will get this taken care of for you as quickly as possible.
If you have any questions regarding our Shipping & Return policy, you can get in touch with us by using the contact form below.